1.0Alphapayhttps://www.alphapay.ae/aradminhttps://www.alphapay.ae/ar/author/admin/rich600338<blockquote class="wp-embedded-content" data-secret="Nj26TT86y0"><a href="https://www.alphapay.ae/ar/terms-of-services/">Terms of services</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.alphapay.ae/ar/terms-of-services/embed/#?secret=Nj26TT86y0" width="600" height="338" title="“Terms of services” — Alphapay" data-secret="Nj26TT86y0" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! 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When you use our services at Alpha pay  Platforms, you agree to follow these rules that guarantee a hassle-free and safe service to all users. Our main aim is your trust and satisfaction, which means that by using our service, you become part of an outstanding community. The Alphapay Platform is owned and operated by AlphaPay FZC L.L.C. Establishment date 2024, with its registered office at 1004 Tabarak Tower, Al mamzar, Sharjahi, UAE. The Company has been formed pursuant to law no. 16 of 2005 with limited liability. United Arab Emirates is our country of domicile. AlphaPay Platform is one of the largest payment services platform in the UAE, we have been making payments simple, secure and quick . We are an acknowledged UAE leader in developing payment solutions for our partners, retailers and customers. We offer customers a convenient way to top up, pay bills, transfer money to family and friends, donate to charity and utilize a range of smart services at our self-service kiosks. Our global experience and knowledge of kiosks, payment, security, and user acceptance are pivotal in our deliverance of high class service to our clients. We work closely with our customers to ensure that we understand and can deliver on their individual business needs; so as to provide an interactive and intuitive solution that enhances their business goals. All the services provided by the Company to you by means of your registration on the Alphapay Platform or a guest user, are hereinafter referred to as the “Services”. Any reference to “you” or “your” or “user” refers to you as a User of the AlphaPay Platform and the Services and any reference to “we”, “our” and “us” shall refer to the Company as the provider of the Services. Payments & Recharges The Company is not a warrantor, insurer, or guarantor of the services to be provided by the Telcos or any 3rd party. Recharge or vouchers sold by us to you are sold without recourse against us for any breach of contract by the Telco or other 3rd parties. Any disputes regarding the quality, minutes provided, cost, expiration, or other terms of the Recharge/Payments purchased must be handled directly between you (or the recipient of the Recharge) and the Telco or 3rd parties. It is your responsibility to ensure the DTH connection to which recharge is being sent is valid. You must not attempt to recharge any illegal connection. No refund will be processed for invalid or illegal DTH recharge transactions. The Recharge/Payments is sent instantly by us to the appropriate 3rd party upon successful payment by you. Occasionally, there may be a short delay before the relevant 3rd party applies the recharge to the mobile phone number or the DTH connection. AlpaPay Fees The company reserves the right to add or amend fees at its discretion. For overseas transactions, where an exchange rate has been applied, the actual amount that you are charged may vary as our payment processors FX rate may be slightly different at the time of settlement. The total amount (inclusive of all applicable taxes and charges) that you will be required to pay will be displayed clearly before you are asked to confirm your transaction. Changes to these Terms and Services We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. We may, without prior notice, change the Services; add or remove functionalities or features; stop providing the Services or features of the Services, to you or to Users generally; or create usage limits for the Services. Changes to the AlphaPay Platform We may update the Alphapay Platform from time to time, and may change the Content at any time. In these Terms, the term “Content” also means any information, text, graphics, or other materials uploaded (including any features or functionalities) by the Users of the Alphapay Platform, including personal information uploaded by the donors, and which may appear on the Alphapay Platform for other Users to access. However, please note that any of the Content on the Alphapay Platform may be out of date at any given time and we are under no obligation to update it. We do not guarantee that the Alphapay Platform, or any Content on it, will be free from errors or omissions. We encourage our Users to report any errors by writing to us from the Support section on the Alphapay Platform. Accessing the Alpha Pay Platform We do not guarantee that your use of the Alphapay Platform, or any Content on it, will always be available or be uninterrupted. Access to the Alphapay Platform is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the ALPHAPAY Platform without notice. We will not be liable to you if for any reason the AlphaPay Platform is unavailable at any time or for any period. You are also responsible for ensuring that all persons who access the Alphapay Platform through your Internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them. Your Account and Password If you choose to transact on the Alphapay Platform, an account will be created for your use (“Account”) and you will be provided with the required Account Information to enable your access to the Account. The term “Account Information” refers to a User identification code, password or any other piece of information which may be provided to you as part of our security procedures. If you access the Alphapay Platform via any third party website like Facebook, Twitter or Gmail, the login information of such third party account, as the case may be, shall be considered as the Account Information. You must always treat